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PRIVACY POLICY

At Dementia Guardian, LLC ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website [www.dementiaguardian.com] (the "Site") or interact with us online.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely via third-party processors)

  • Any information you choose to provide through contact forms or email

  • b. Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Pages visited and time spent on the site

  • Referral source

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders

  • Communicate with you regarding your purchase or inquiry

  • Send marketing emails (only with your consent)

  • Improve website functionality and customer experience

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, shipping carriers, email marketing platforms)

  • Legal or regulatory authorities if required by law

  • Other parties with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Remember user preferences

  • Track behavior for marketing and analytics

You can modify your browser settings to manage or disable cookies, but this may affect your experience on our Site.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at:
📧 info@dementiaguardian.com

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take appropriate steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 info@dementiaguardian.com
 

Terms of Use

Welcome to Dementia Guardian. These Terms of Service ("Terms") govern your use of our website, [www.dementiaguardian.com] (the "Site"), and any services, products, or content provided by Dementia Guardian, LLC("we," "us," or "our").

By using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our products.

1. Use of the Site

You agree to use our Site and services only for lawful purposes and in accordance with these Terms. You must be at least 18 years old or have the permission of a legal guardian to use this Site.

2. Orders and Payment

When you make a purchase through our Site:

  • You agree to provide accurate and complete information.

  • Prices are listed in U.S. dollars and are subject to change without notice.

  • We reserve the right to refuse or cancel orders for any reason, including suspected fraud or violation of these Terms.

  • Payment processing is handled through secure third-party services. We do not store credit card details.

3. Shipping and Returns

We strive to process and ship orders promptly. Shipping times may vary based on location and carrier.

  • Please refer to our [Shipping Policy] and [Return Policy] for full details.

  • If products arrive damaged or incorrect, contact us at info@dementiaguardian.com for assistance or contact the third party [i.e., Amazon] directly.

4. Intellectual Property

All content on this Site—including the Dementia Guardian symbol, logos, product images, text, graphics, and video—is the intellectual property of Dementia Guardian, LLC and protected by copyright, trademark, and other laws.

You may not reproduce, distribute, or use our content without prior written permission.

5. Disclaimer

Our products are designed to promote awareness and visibility, not to diagnose, treat, or prevent any medical condition.

  • We do not guarantee any specific outcomes from the use of our products.

  • Use of the symbol does not replace personal responsibility, caregiver supervision, or professional care.

6. Limitation of Liability

To the fullest extent permitted by law, Dementia Guardian, LLC shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or our products.

7. User Content

If you submit reviews, testimonials, or any other content to our Site or social media channels:

  • You grant us a non-exclusive, royalty-free license to use, display, and reproduce that content.

  • You represent that your content is accurate, lawful, and does not infringe on any third-party rights.

8. Links to Third-Party Sites

Our products may be linked for purchase through third-party websites. We do not control the policies on those sites nor do our policies control the policies of those third-party sites. You agree to abide by the policies on third-party sites when purchases are made. 

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these sites.

9. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the Site indicates your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of [Insert State], without regard to conflict of law principles.

11. Contact Us

For questions about these Terms, please contact us at:
📧 info@dementiaguardian.com
 

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